This Job Seeker’s Confusing Application Experience With a BPO Company Angers Netizens

In this economy, looking for a job could be difficult while worrying daily about how you can put food on the table. It’s a happy day when you receive a message saying something along the lines of “Congratulations! You passed the interview!”

But what should you do if the company suddenly retracts its statement? This rarely happens, but unfortunately for one netizen, this exact scenario unfolded during her job search. Here’s what went down.

Pass or fail?

Facebook user Sarah Marie De Guzman recently shared a confusing and frustrating experience she had when applying with a Pampanga-based business process outsourcing company named Ameritel.

On March 3, she received an email from the company saying she passed the interview. The next day, the company took back what they said, claiming they “don’t think you have a fit position to [sic] our company.” When De Guzman asked the reason why, the company simply said there are a lot of other applicants in line.

It might’ve been over there, but De Guzman suddenly received a new email congratulating her (again) that she has been hired with the company. She repeatedly asked to confirm that she didn’t receive the email by mistake, and she got three responses claiming that yes, she was hired. She was even invited to a job orientation scheduled the next day.

Then De Guzman received a new text message saying the orientation was canceled — and another email claiming she was no longer being hired. “Our hiring manager have a new decision to not hired you [sic],” the email read. “We will consider you as no longer interested in this position, and we will drop you from our internal recruiting pipeline.”

This was the last straw for De Guzman, who has been looking forward to getting a new job. She sent a lengthy email detailing her frustrations. But the only response she got was “We understand your concern sorry to feel that [sic] We sincerely apologize for the inconvenience.”

Her experience has gone viral, garnering over 51,000 reactions, 12,000 comments, and 43,000 shares on the main post alone.

What happened during the application?

According to De Guzman, she learned about the company from her former manager, and during the application process, she only had one phone interview.

“They just asked me: ‘tell me something about yourself and why did you leave your previous job,’” she told 8List.ph. “After that, they asked me to read the script that they have provided — like you are talking to a potential client.”

“They never reached out since I posted it,” she added. “All they did was to post ‘Epic Plot Twist’ and reply to those who messaged them that they would sue and put me in jail.”

When asked how she would describe her application experience with the company, De Guzman said, “They made me feel worthless.”

And for the company, she has a simple message: “Be kind to your applicants next time.”

‘Epic plot twist’?

On Ameritel’s Facebook page, the company posted a text photo that read “Stay Tuned EPIC Plot Twist.” It was also captioned “Everyone saw it and everyone sent all their comments,” which seems to be referencing De Guzman’s viral post.

Their “epic plot twist” post has been bombarded with netizens criticizing their hiring team’s professionalism. The page has also been filled with hundreds of negative reviews, condemning the way they handled De Guzman’s application.

8List.ph has reached out to Ameritel for their comment, but they have yet to respond.

What are your thoughts on this frustrating job application experience? Tell us below in the comments!