Below are 8 restaurants in Manila that have had some bad reviews last year. We’re not saying that they continue to suck (they might have already improved service and/or changed staff members)–this is simply a compilation of rants by unsatisfied customers; a list that could give up-and-coming restaurants some ideas on what not to do.
Some of these were provided by 8List readers, while others were lifted from websites such as TripAdvisor and Zomato. The sources will not be linked here, but you can easily find them online if you’d like to find out what the establishments are.
8. A Shaw Boulevard restaurant serving Filipino, Chinese, and Japanese dishes.
The dedication of my niece was held at timog. We thought at first that It was cheap but there were many hidden charges. Why do you have to pay for venue fee given the fact that you are holding a party in a restaurant? Even a single microphone has extracharge! The place was too crowded. They said it can accomodate 100person.. Not true! It was really crowded.
At the end of the party we asked for plastic bags so we can share some slices of cake to our guests. They didnt give us a single piece.. Restaurant policy! Ok one last request.. I was asking for a black bag for the gifts.The same thing.. It is not allowed so they did not accomodate any of our request.
If they cannot trust their clients in simple things like this,How will you entrust your event/party with them?It seems they feel like you will wrap out the excess foods on the table! [SIC]
-Reviewed on September 13, 2014.
7. A Burgos Circle restaurant named after an animal.
Food was okay — their dishes were really yummy but nothing seemed exceptional. Generous servings were given so you can actually share a meal. Food was really worth the price but service truly sucked. Waiters kept on repeating orders yet forgot to serve those that we ordered first. Plus, they charge you for broken glasses. LOL.
6. An old restaurant in Binondo that’s known for its chicken.
My family went to this restaurant because of the reviews i read. We went before lunch around 11 am. We ordered their fried rice and chicken, of course. They served us the food items one by one at 10 to 15 minutes interval! They completed it at around 12nn.! It would be ok if the food lived up to the hype. Chicken Joy is much better! I think there are more chinese resto that are more palatable than this. [SIC]
-Reviewed on March 5, 2014
5. A Taft Avenue burger joint known for its ginormous patties.
My boyfriend and I went here to try their burgers because they have good reviews. Also, I’m really interested to see if their patty was really big as it shows in the pictures. It was around 10AM (04/12/14) that time so there are lots of free seats available. I don’t like seating in their allotted seats that’s good for two because it was unstable and I want to seat beside my boyfriend. Yeah I know I’m picky, but it was really uncomfortable to seat there. We decided to seat in their table that’s good for 3-5 pax. And.. BAM! Wah!
Seriously! It’s my first time to experience this in all the restaurants that we’ve been too!! They want us to transfer in a different seat even if we are already seated there. And the way they said it was too arrogant and not really friendly. It pissed us off. In other restaurants if the customer said they don’t want there, they will let it go. Gosh!! There are lot, LOTS, of free seats available! We still stay in our seats but you could feel how unwelcome you are. JUST because of the seat you choose! The burgers were good and really huge just like in the pictures, I hope they didn’t do some bad with our food though. They have good food, but we will never go back here again. [SIC]
-Reviewed on April 16, 2014
4. An international cuisine buffet restaurant in Eastwood City.
I live in the same condo building as . Sometime in late 2014, I noticed a strange smell and some oil spill in our basement parking. I heard from some residents that it came from the , which was (obviously) having some problems in the disposal department. The oil smell was terrible, and every time I’d ask the guards at our building about what it was, they refused to disclose what was happening. The problem has been fixed, but it took them weeks (or probably more than a month) before the smell and spill were removed. I felt bad for the people who were asked to clean it up (I hope they got the right compensation for it). [SIC]
3. A Tagaytay cafe-restaurant famous for its coffee and brunch meals.
My husband and I arrived at Tagaytay earlier than expected and decided to eat breakfast first before heading to our friend’s farm. We stopped by as it was on the way, and ordered eggs Benedict and a cheesecake. We were looking forward to eating the eggs as we loved the gooey mixture of the sauce and the yolks. Upon arrival though we saw that the eggs didn’t move at all- and when we poked the yolk, it was not the gooey goodness we expected: it was totally hard boiled.
My husband asked the waiter why the eggs Benedict were cooked wrong and the server’s only reply was that eggs Benedict were meant to be that way. Sadly none of the servers knew what eggs Benedict is supposed to be and just accepted that it was a hard boiled egg, much like an egg sandwich. [SIC]
2. A Makati restaurant serving latin food, famous for its chicken and sides.
My friends and I at the Makati branch during the soft opening. After munching on a few sides, we ordered the chicken they’re most famous for. The order arrived MORE THAN AN HOUR late. We were starving, and later found out that the waiter completely forgot about our food! It was okay because it was a soft opening, but the most irritating thing was they were not apologetic at all.
The music was also too loud, and the song selection was very tacky–it would’ve been nice if they had some latin music to go with that so-called latin cuisine.
And this one was written about seven months ago, so it happened at its Scout Rallos branch:
Me and my hubby just had lunch here and OMG! It was our WORST DECISION today! Their service really sucks and worst of all, they served us RAW roast chicken! I showed it to the attendant and she just said “papalitan na lang namin”. She didn’t even say sorry. My guess is this is not the first time they served raw food! Their griller is so jurassic… They use “paypay” method! Andoks is far way better than this “so called” Latin Chicken! I’ve eaten latin chicken before and I tell you this is NOT a latin chicken. If you want to spend your money and time wisely, please go eat at another resto! [SIC]
1. A Makati restaurant known for its street tacos and cheap beer.
We’ve been going to this place since it first opened–back when there were only two tables inside and two more at the al fresco area. A few months later it became a huge hit. It would always be so full that you’d have to wait for a while to 1) get seated, and 2) get your food. But because the food was great and the staff were nice we kept going. The maitre d’ would insist on great service because we were his first regulars.
Around November last year, we went at around 5 on a Sunday after around a couple of months of not going. We didn’t see the friendly, familiar staff we’ve grown accustomed to. There were hardly any diners at that specific time, and our food took about 25-30 minutes to get to our table. I followed up three times, only to be told by one of the new waiters that “dadating din yun” before he rolled his eyes and walked away. We decided to keep our cool. Then, as the food arrived, we asked for service water. Wouldn’t you know it? We were told that they don’t serve free water anymore. Haven’t been back there since. [SIC]
Want to add other restaurants to this list? Share your experiences on the comments section below!